Shipping Policy

Thank you for shopping at KikiEST! We aim to provide you with the best possible service, including efficient and reliable shipping. Please review our shipping policy below: 

1. Processing Time: Orders are typically processed and shipped within 1-3 business days after payment confirmation. During peak seasons or promotional events, processing times may be slightly longer. We appreciate your patience during such times. 

2. Shipping Methods: We offer several shipping methods to accommodate your needs, including standard, expedited, and express shipping. Shipping options and estimated delivery times will be displayed during the checkout process. Please note that delivery times may vary depending on your location and shipping method selected.  

3. Shipping Rates: Shipping rates are calculated based on the weight of your order, shipping method chosen, and destination. You can view the shipping costs for your order during the checkout process before making payment.  

4. Domestic Shipping: We only offer domestic shipping at this time.  

5. Tracking Information: Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. You can use this tracking information to monitor the status of your delivery.  

6. Shipping Delays: While we strive to deliver your order in a timely manner, please note that shipping delays may occur due to unforeseen circumstances such as weather conditions, customs clearance, or carrier delays. We will do our best to notify you of any significant delays and keep you updated on the status of your order.  

7. Shipping Restrictions: Some items may be subject to shipping restrictions due to size, weight, or regulatory reasons. If your order contains restricted items, we will notify you and provide alternative shipping options if available.  

8. Address Accuracy: Please ensure that your shipping address is complete and accurate to avoid any delivery issues. We are not responsible for lost or undelivered packages due to incorrect address information provided by the customer.  

9. Order Changes and Cancellations: Once an order has been placed, changes or cancellations may not be possible. Please contact us as soon as possible if you need to make any modifications to your order.  

10. Returns and Exchanges: Please refer to our Returns and Exchanges Policy for information on returning or exchanging items purchased from our store.  

11. Contact Us: If you have any questions or concerns regarding our shipping policy, please feel free to contact our customer service team at sales@kikiest.com. We are here to assist you!